Have you ever wondered how to become a bank teller? A high school diploma or GED is the basic requirement if you desire to become a teller at a bank. If you have achieved this basic requirement, then becoming a bank teller (also known as a bank cashier or a bank clerk) isnít that difficult if you have some other basic skills. It is desirable to have at least six months of cash handling experience and have at least six months of customer service experience if your goal is to become a teller at a bank. If you donít have these two minimum bank teller requirements, you may still be able to become a teller, but it will be more difficult.
Bank cashiers are in high demand. If you have the basic skills and have a professional appearance, becoming a bank clerk should be a snap. In addition to having cash handling and customer service experience, financial institutions are looking for employees that are clean, well-groomed and have good communication skills. They want to hire employees that are responsible, dependable and reliable. Financial institutions also are looking to hire employees that are friendly, accurate, knowledgeable, courteous, detail-oriented, professional and who are empathetic to the customerís needs. They want their customerís to have a good experience when they come into the bank for service. It should be easy for you to become a teller if these adjectives describe you.
It is desirable, but not mandatory to have some sales experience if you want to become a teller at a bank. You should understand that once you are hired, selling to your customers will most likely be a requirement of the job. Some people are intimidated by that. Selling is really about listening to your customer and offering them products or services they could benefit from when the opportunity arises. Itís not about selling them something they donít want or need. Being a good listener will help you become a GREAT salesperson and a valued employee who will move up the ranks quickly.
It is desirable, but not mandatory to have an associates degree-preferably in business or accounting. If you donít have an associates degree, but are going to school to get one, the bank may help pay for some of your tuition costs once you are hired.
You may want to consider a bank teller school or take teller courses to improve your chances of being hired especially if you donít have cash handling or customer service experience. If you donít have personal computer experience, it is advisable that you take a basic computer class. Being PC literate is desirable in any professional job. You will not regret developing this important skill. Being PC literate will not only improve your odds of being selected for the job, it will be an asset to you as your career in banking expands; not to mention should your career lead you to another field.
If you are fluent in a second language, you improve your odds of being hired for a banking job. Our society continues to become more and more diverse. Financial institutions want to hire a diverse workforce that can speak and relate to their customers. Make sure you mention this on your resume as well as during your interview. Being fluent in a second language makes you a desirable candidate. Some banks even pay a higher bank teller salary if you are bi-lingual.
Bank cashiers spend most of their day standing at their window assisting customers. This should be taken into consideration if your desire is to become a cashier. Wearing comfortable shoes and support hose will ease the discomfort that standing all day can impose on your body. If standing for an eight hour shift is an issue for you, you may want to consider a part-time bank teller position.
A large portion of the transactions you do for your customers will involve cash, so it is important to be able to count cash quickly and accurately. It is also important that you are skilled in using a 10-key. You will be responsible for balancing your cash drawer every day. If you donít have an eye for detail and havenít been accurately counting your cash, your cash drawer will be out of balance which will require research by both you and your supervisor. Having your cash drawer out of balance is costly not only in the amount of the outage, but also in the time it takes to research your outage. If your cash drawer is repeatedly out of balance, your supervisor will not be happy with you and it may be grounds for termination, especially if the outages are large.
Banks want to make sure their employees are responsible and trustworthy. You should be prepared to pass a drug test, criminal background check as well as a credit check. Being able to pass all three will help the bank weed out people who might be tempted by circumstance to embezzle money or commit fraud. If you canít pass all three, this probably isnít the job for you.
No one knows you your skills or your personality better than you do. Do a self-assessment before investing the time and effort in how to become a teller. If this is the career path you want to take, decide for yourself what you need to do to be successful at this job. Do you need a few more months at your current job improving your cash handling or customer service skills? Do you need to take a class in computers, banking, business etiquette or ethics in the workplace? Do you need to go shopping and improve your wardrobe so you look the part of a well-groomed professional bank employee? Do you need to polish your sales skills?
Be smart about what your goals are and how you can make them happen. Stay focused on your goals and soon you wonít be asking yourself about how to become a bank teller, instead, you will be enjoying your bank teller job!